Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

Similar technologies include web beacons, pixels, and local storage, which we collectively refer to as "cookies" in this policy.

2. How We Use Cookies

ShinePeak Portal uses cookies for several purposes:

• Essential functionality: To enable basic website features and security
• User preferences: To remember your settings and preferences
• Analytics: To understand how visitors use our website
• Marketing: To provide relevant content and advertisements
• Performance: To improve website speed and functionality

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic features such as page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing improved features.

3.4 Marketing and Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an advertisement.

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how visitors use our site.

You can opt out of Google Analytics by visiting: Google Analytics Opt-out

4.2 Social Media Plugins

Our website may include social media sharing buttons that set cookies when you interact with them. These are controlled by the respective social media platforms.

4.3 Email Marketing

We may use email marketing services that place cookies to track email campaign effectiveness and user engagement.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner offering three options:

• Accept All: Allows all cookies including marketing and analytics
• Necessary Only: Only allows essential cookies required for website function
• Customize: Allows you to choose specific cookie categories

5.2 Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Clearing your browser cookies and revisiting our site
• Using your browser's cookie management settings

5.3 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically:

• View and delete existing cookies
• Block all cookies
• Block third-party cookies
• Receive notifications when cookies are set

Note: Disabling necessary cookies may affect website functionality.

6. Cookie Duration

Cookies may be either:

• Session cookies: Temporary cookies that are deleted when you close your browser
• Persistent cookies: Cookies that remain on your device for a specified period or until manually deleted

The duration of each cookie is specified in the tables above.

7. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect information from children through cookies. If you believe a child has provided information through our cookies, please contact us immediately.

8. International Transfers

Some of our third-party cookie providers may transfer data internationally. We ensure that appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie practices
• New cookie technologies
• Updates to legal requirements
• Feedback from users

We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, through our website or email notifications.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: